Privacy Policy

Privacy Policy for Zoran Hospitality Service

Effective Date: 01.02.2025

At Zoran Hospitality Service, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, which only contains a contact form. We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws in the European Union.

1. Data Controller

The data controller responsible for processing your personal data is:

Zoran Hospitality Service

Delft, Netherlands 

2. Personal Data We Collect

When you use our contact form, we may collect the following personal data:

Name (if provided)

Email address

Phone number (if provided)

Message content

We do not collect any other personal data through our website.

3. How We Use Your Data

We use the information collected from the contact form solely to:

Respond to your inquiries and provide customer support. Communicate with you regarding our services. Improve our service based on your feedback. We do not use your data for marketing purposes unless you explicitly consent to it.

4. Legal Basis for Processing Your Data

We process your personal data based on:

Legitimate interest – To respond to inquiries and provide support.

Consent – When you voluntarily provide your details via the contact form.

5. Data Retention

We retain your data only for as long as necessary to respond to your inquiry or provide customer support. If no further communication occurs, we delete the data within 6 months unless required by law to retain it longer.

6. Data Sharing

We do not sell, rent, or trade your personal data. However, we may share it with:

Email service providers to process and respond to your inquiry.

Legal authorities if required by law.

All third-party providers comply with GDPR to ensure your data remains secure.

7. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

Right to access – Request a copy of your data.

Right to rectification – Correct inaccurate or incomplete data.

Right to erasure – Request deletion of your data.

Right to restrict processing – Ask us to limit how we use your data.

Right to object – Object to the processing of your data.

Right to data portability – Request your data in a structured format.

Right to withdraw consent – Withdraw your consent at any time. To exercise any of these rights, contact us. 

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss.

9. Cookies and Tracking Technologies

Since our website only contains a contact form, we do not use cookies or tracking technologies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

11. Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please contact: Zoran Hospitality Service

If you believe we have not handled your data correctly, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

This Privacy Policy ensures that Zoran Hospitality Service complies with EU data protection laws while maintaining transparency and trust with our users.